Scoring
Help with score rules, busts, doubles, cancellation scoring, undo history, or custom game buttons.
Fastest route: email [email protected] with the sport or tournament format, what you expected, what happened, and screenshots or a screen recording when useful.
Tournaments
Questions about check-in, brackets, court labels, roster import, print/export, locked mode, or substitutes.
Live spectator
Shared scoreboards can stop updating if the game ends, sharing is turned off, iCloud is unavailable, or the link is incomplete.
Purchases
Backlo Pro purchases are handled through Apple. Manage subscriptions, refunds, and billing from your App Store account.
Privacy
Backlo is local-first, has no accounts, and does not include advertising or third-party tracking SDKs.
Accessibility
Send accessibility issues or VoiceOver feedback to support so we can prioritize fixes before launch updates.
Helpful Details To Include
- The sport, scoring mode, or tournament format you were using.
- Whether the event was casual scoring, a first tournament, or a Pro organizer workflow.
- What you expected to happen and what happened instead.
- Your iPhone or iPad model and iOS or iPadOS version, if you know them.
- Screenshots, screen recordings, exported results, or bracket PDFs when relevant.